What We Collect and Why We Hold It
When you open an account, we collect your name, mobile number, email address and the payment method you choose — whether that is bKash, Nagad or Rocket. Each time a deposit or withdrawal is processed through one of these wallets, a transaction reference is logged against
-
1
your account. We use this to verify payments, resolve disputes and meet obligations that apply in eligible regions. We also collect device identifiers and browser session data so your account stays consistent whether you switch from your Android handset to a desktop browser mid-session. Location signals
-
2
are collected only to determine service eligibility under applicable local law — not for advertising profiling. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those processors need to complete
-
3
your transaction. Retention periods vary by data category: active account data is held while your account remains open; transaction logs are kept for the period required under applicable financial regulations in eligible regions. You can request a copy of the data we hold at any time
-
4
through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.