How This FAQ Works for You
This page covers the questions we hear most from players in Bangladesh — account setup, payment steps, and what to do when something doesn't go as expected. Each answer is written to give you the actual process, not a pointer to somewhere else. For deposits, we walk through the exact steps: open your bKash, Nagad, or Rocket app, send to the account
number shown in your wallet tab, confirm with your PIN, and the credit appears in your account balance. For withdrawals, the process starts with identity verification — your account must have a confirmed mobile number before a payout request is processed. If you're on Android, the mobile browser keeps your session active so you can check status without logging in again. We
update this FAQ when our processes change, so the steps here reflect how things work right now.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet
- Mobile Browser Access